Keller Williams Thailand Co., Ltd. (“We” or “KW Thailand”) respects the rights and privacy of all users who visit our website. We place importance on the protection of your personal information. This Privacy Policy explains our practices regarding the collection, use, or disclosure of personal information, including the rights of data owners under personal data protection laws.
Collection of personal data
We will collect personal data received directly from you through the following channels:
– Google Login
– Facebook Login
– Membership application
– telephone
– Email
Types of personal data collected
– Personal information such as name, surname, age, date of birth, nationality, ID number, passport, etc.
– Contact information such as address, phone number, email, etc.
– Account information such as user accounts, usage history, etc.
– Proof of identity, such as a copy of your ID card, a copy of your passport, etc.
– Transaction and financial information such as purchase history, credit card details, bank account, etc.
– Technical information such as IP address, Cookie ID, website usage history (Activity Log), etc.
– Other information such as images, motion pictures and any other information that is considered personal information under the Personal Data Protection Act.
minor
If you are under 20 years of age or have limited legal capacity, we may collect, use or disclose your personal information. We may require your parent or guardian’s consent or otherwise permit by law. If we learn that personal information has been collected from a minor without parental or guardian consent, we will take steps to delete that information from our servers.
How to keep personal data
We will retain your personal data in both paper and electronic formats.
We hold your personal data as follows:
– Overseas server providers
Processing of personal data
We will collect, use or disclose your personal data for the following purposes:
– To comply with the laws and regulations of government agencies.
– To create and manage user accounts.
– To deliver goods or services
– To improve products, services or user experiences.
– For internal management of the company
– For marketing and promotion purposes
– For after-sales service
– To collect feedback
– To pay for products or services
– To comply with the Terms and Conditions.
Disclosure of information to external parties
We may disclose or transfer your information to third parties where necessary for the following purposes:
– Real estate agents or brokers involved with the property you are interested in.
– Business partners, such as affiliate companies we work with, for marketing purposes or to present offers that are relevant to your interests. We will disclose only the information necessary and maintain appropriate security of the information.
– We will not sell your personal information to third parties without your consent.
– Government agencies as required by law
Period of storage of personal data
We will retain your personal data for as long as necessary during the course of your relationship with us or for as long as necessary to fulfil the purposes related to this policy, which may be required to be retained thereafter. Where required by law, we will delete, destroy or anonymize your personal data when it is no longer necessary or when that period expires.
Rights of personal data owners
Under the Data Protection Act, you have the following rights:
Right to withdraw consent If you have given us consent to collect, use or disclose your personal data, whether that consent was given before the effective date of the Data Protection Act or afterwards, you have the right to withdraw your consent at any time.
Right to access You have the right to request access to the personal data we hold about you and to ask us to provide you with a copy of that data, as well as to disclose how we obtained your personal data.
Right to data portability. You have the right to obtain personal data about you where we have made it available in a format that is machine-readable and can be used or disclosed by automated means, to request that we transmit or transfer the personal data in such a format to another data controller where this can be done by automated means, and to request that we transmit or transfer the personal data we have transmitted or transferred in such a format directly to another data controller, unless this is not possible for technical reasons.
Right to object. You have the right to object at any time to the collection, use or disclosure of your personal data where the collection, use or disclosure of your personal data is required for the performance of a task carried out under our legitimate interests or those of another person or entity, not to the extent that you can reasonably expect this to be the case, or for the performance of a task carried out in the public interest.
Right to erasure/destruction You have the right to request that your personal data be erased or destroyed or anonymized if you believe that your personal data has been collected, used or disclosed unlawfully or that we no longer need to retain it for the purposes set out in this Policy, or where you have exercised your right to withdraw your consent or object as stated above.
Right to restriction of processing You have the right to request that we temporarily restrict the processing of your personal data where we are investigating your request to exercise your right to rectify or object to your personal data, or where we no longer need to erase or destroy your personal data in accordance with applicable law, but you request that we restrict its processing instead.
Right to rectification You have the right to request that your personal data be corrected to keep it accurate, current, complete and not misleading.
Right to lodge a complaint You have the right to lodge a complaint with a relevant legal authority if you believe that the collection, use or disclosure of your personal data violates or fails to comply with relevant laws.
You may exercise your rights as a data subject above by contacting our Data Protection Officer as detailed at the end of this Policy. We will inform you of the results of our actions within 30 days from the date we receive your request to exercise your rights, using the form or method we specify. If we deny your request, we will inform you of the reasons for the denial via various channels, such as text message (SMS), email, telephone, letter, etc.
Advertising and Marketing
We may send you information or newsletters by email for the purpose of offering you interesting offers. If you no longer wish to receive communications from us via email, you can click the “unsubscribe” link in the email or contact us via email.
Personally Identifiable Technology (Cookies)
To make your user experience more complete and efficient, we use cookies and similar technologies to improve access to our products or services, provide appropriate advertising, and track your usage. We use cookies to identify and track website users and their access to our website. If you do not want to have cookies placed on your computer, you can set your browser to refuse cookies before using our website.
Security of Personal Data
We will maintain the security of your personal data in accordance with the principles of confidentiality, integrity and availability to prevent loss, access, use, alteration, modification or disclosure. In addition, we will provide personal data security measures, which include administrative safeguards, technical safeguards and physical safeguards regarding access or control of personal data (access control).
Notification of personal data breach
In the event of a breach of your personal data, we will notify the Office of the Personal Data Protection Commission without delay, within 72 hours of becoming aware of it, as far as practicable. Where the breach involves a high risk of affecting your rights and freedoms, we will inform you of the breach and provide you with remedies without delay via various channels, such as website, text message (SMS), email, telephone, letter, etc.
Privacy Policy Amendments
We may amend this Policy from time to time, and you will be able to view the amended Terms and Conditions of this Policy via our website. This Policy was last updated and is effective as of June 8, 2022.
Privacy policies of other websites
This Privacy Policy applies only to the offering of products, services and use of the website for our customers. If you visit any other website, even through our website, the protection of personal information will be subject to the privacy policy of that website, which we have no affiliation with.
Contact details
If you have any questions about this Privacy Policy, including exercising your rights, you can contact us or our Data Protection Officer as follows:
Personal Data Controller
Capital One Real Estate Co., Ltd.
52 Bangna, Trat 25, KW Thailand Building, Bangna Nuea, Bangna, Bangkok 10260
Email kwthailand@kwthailand.com
Website www.kwthailand.com
Phone number 023980522
Data Protection Officer
